Privacy Policy
Last Updated: January 20, 2026 | Version 1.0
IOS Naturals LLC ("we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the IOS Organic online application (the "App"). The App is designed for business-to-business use by authorized supermarket managers and retail partners.
By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
a. Information You Provide
We may collect information that you voluntarily provide when using the App, including:
- Business name and store location
- Name, job title, and business contact information (email address, phone number)
- Account login credentials
- Orders placed through the App and related communications
b. Automatically Collected Information
When you use the App, we may automatically collect certain information, including:
- Device type and operating system
- App usage data and interaction logs
- IP address and general location data (such as city or state)
2. How We Use Your Information
We use the information we collect to:
- Create and manage user accounts
- Process and fulfill product orders
- Communicate about orders, deliveries, and account matters
- Improve App functionality and user experience
- Maintain security and prevent unauthorized access
- Comply with legal and regulatory obligations
3. How We Share Information
We do not sell your personal information.
We may share information only in the following circumstances:
- With internal teams and authorized service providers who assist in operating the App
- With logistics, distribution, or delivery partners as necessary to fulfill orders
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of our company, partners, or users
4. Payments
The App does not process online payments or store payment card information. Payment for orders is handled separately outside the App according to agreed business terms (e.g., Net 15 or Net 30).
5. Data Retention
We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access or update your account information
- Request deletion of your account and associated data
- Object to or restrict certain data processing activities
Requests may be submitted using the contact details below.
8. Children's Privacy
The App is intended for business users and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. International Use
The App is currently intended for users in the United States. If we expand to other countries, information may be transferred and processed in jurisdictions with different data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website, and the "Last Updated" date will be revised accordingly. Continued use of the App constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
IOS Naturals LLC
accounting@iosnaturals.com
179 Lincoln Ave, Unit F7, L10 Orange NJ 07050